Duty of Care

Duty of Care

Ride Responsibly, established by The National Limousine Association (NLA), seeks to inform the public in an effort to ensure safer ground transportation and establish Duty of Care guidelines. Strack Ground Transportation supports these guidelines and believes all transportation companies should adapt the suggested practices.

Duty of Care guidelines are often used by the NLA in partnership with state and regional industry groups as a key argument to convince corporate travel managers they should reconsider allowing their employees to use the freewheeling, poorly regulated, and sometimes dangerous TNCs (Transportation Network Companies). The chauffeured transportation industry is trying hard to educate its corporate clients about potential legal consequences of disregarding Duty of Care.

Strack Ground is a premier transportation service and agrees with the NLA recommendations that all ground transportation services and drivers, whose vehicles include, but are not limited to; a sedan, SUV, van, mini-coach or bus; should adapt the following suggested practices.

All drivers for single passenger and group transportation should be properly screened, licensed and trained, which includes the following:

  • Criminal background check and security check by a certified agency or equivalent.
  • Pre-hire drug testing and random testing program, when required by USDOT.
  • Driver training program that includes driver duties, customer service, safety and defensive driving skills.
  • Certified medical examination, as required by local, state and federal regulations.
  • Proper supervision, retraining and discipline when appropriate.

Ground transportation vehicles should be properly licensed, safe, and commercially insured which includes the following:

  • Commercial insurance with liability coverage, as required by local, state and federal regulations.
  • Proper licensing permits.
  • Motor vehicle inspections, as required by local, state and federal regulations.

The Duty of Care guideline information above has been provided by Ride Responsibly and the NLA.