A Word From Matthew Strack

About

Idea

People often ask how I got involved in the luxury transportation industry. And, in truth, I say it was by accident! In 2005, I was working ceaselessly to support a new business venture and decided to start driving limousines to help supplement income. Shortly after I began driving, the owner offered the chance for me to buy the company. A limousine company was the last thing I wanted to own but I made an offer.

And with this unlikely story, Strack Chauffeured Transportation was formed. Starting out, I spent a lot of time watching our competitors; analyzing what they were doing right and where they fell short. I quickly realized the opportunity to establish a niche in the market by offering a consistently reliable, premium level of service. Utilizing my experience in business development and knowledge of financial services, I constructed a progressive, client-focused model of luxury transportation.

Innovation

Initially, my vision was simple: deliver reliable service, build a network of client referrals and establish long-term clientele. But the company’s growth quickly surpassed anything I could have envisioned. We grew from a one-man operation, to a full-scale company with an around the clock staff.

Integrity

This period of rapid growth prompted me to define and expound my original vision for Strack. I wanted to bolster progress and expansion, but also preserve our core values. Drawing from successful business models like Disney, Nordstroms, and 3M, I formed Strack’s mission and core values.

Core Values

  • Integrity in everything we do
  • Excellence in reputation
  • Fanatical attention to detail
  • Delivering “ease” at every opportunity

Mr. Strack studied at UCLA earning a Bachelor’s degree in Economics then working in finance with companies such as Morgan Stanley. An entrepreneur at heart, Mr. Strack has claimed his passion as business and creating products and services that clients love and embrace.

Reviews

We have used Strack Ground Transportation four times and each time we were greeted with on-time and professional drivers. They communicate well telling you when they are on their way and when they arrive to meet you…. So far, Strack has been very reliable

5-stars
Sandy W. (Customer from Dana Point, CA)

Have only had great experiences with this company. I have used them for many years, on trips ranging from bus transportation for company wide wine tastings in Napa Valley, to your typical airport transfers. I have never had any issues.

5-stars
Ania F. (Corporate Client from Alemeda, CA)

Strack is fantastic! I was looking into cars for my wedding… We ended up going with a Sprinter van to transport my husband’s family from their rental house to the venues and back, and they were thrilled with the service. Their assigned driver was kind, punctual, and got them to each stop without a glitch. They really worked with us to make sure that our needs were met, and on the day of we didn’t have to worry about a thing. A reliable car service is so valuable, and I highly recommend them!

5-stars
Candace C. (Customer from Studio City, CA)

Soooooo thorough! I knew there was absolutely nothing to worry about when I booked… They didn’t have a vehicle for one of the trips I booked, but they handled the transportation for me. I have now booked with Strack 6 times.

5-stars
Sandi B. (Customer from Laguna Niguel, CA)

Honestly, the best run transportation I’ve ever used in my 30+ years of corporate business travel. Owner is a skilled entrepreneur who completely understands the needs of clients, and does everything in his power to exceed those expectations. Outstanding, professional and high integrity drivers EVERY time, fair pricing, 100% accuracy and reliability, and ability to reach them virtually around the clock. Won’t even think about using another provider for any transportation need.

5-stars
Carl D. (Customer from Laguna Niguel, CA)

I’ve had about 11 drivers from this company and all of them have been absolutely top notch. Super professional, intelligent conversationalists (a big one for me, being trapped in a car with someone for 3 hours a trip), really well-dressed and polite with free amenities like good magazines to read and free water. Of course they set the car temperature to the customer’s wants and the let the customer choose any radio/satellite station they prefer.

5-stars
Wes N. (Customer from Palmdale, CA)

Strack is the epitome of what an excellent transportation service company should strive to be. I was extremely satisfied with every part of our service and will use Strack again… I would easily recommend this company to others.

5-stars
Stacy B. (Customer from Placentia, CA)