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Response to Covid-19

StrackGround is committed to maintaining the health and well-being of our community and clients.

As the world health community continues to monitor closely the emergence of “Coronavirus” (COVID-19), first and foremost, we have adopted practices to protect the health of employees, clients and others.

We have asked all employees to cooperate in taking steps to reduce the transmission of communicable diseases in the workplace.

Employees are reminded of the following:

  • Wash your hands frequently with warm, soapy water for at least 20 seconds.
  • Cover your mouth with tissues whenever you sneeze, and discard used tissues in the trash.
  • Avoid people who are sick with respiratory symptoms.
  • Clean frequently touched surfaces.

Temporary modifications to operations:

  • Removal of all printed and reading materials from the seat-back pockets.
  • Removal of waters in the vehicle beverage holders to limit physical handling and material sharing between passengers. (waters will be available upon request)
  • Hand sanitizer and sanitary wipes will be available in the passenger compartment for chauffeurs and clients to use.
  • Chauffeurs will wear gloves and masks during entire shift to prevent and protect you against the potential spread of the virus.
  • Before and after passengers enter the vehicle chauffeur to wipe down ALL seats with Clorox disinfecting antibacterial wipes.
  • The spraying of Lysol disinfectant spray inside the vehicles while air to circulate through the air conditioning system.

We all need to do our part as a team and make the environment in our vehicles sterile to stop the spread of the COVID-19 virus and to keep you healthy! Feel free to contact us at any time with your questions or concerns about our handling of the COVID-19 response.

Regards,
Matthew Strack
CEO

Response to Covid-19

Reviews

We have used Strack Ground Transportation four times and each time we were greeted with on-time and professional drivers. They communicate well telling you when they are on their way and when they arrive to meet you…. So far, Strack has been very reliable

5-stars
Sandy W. (Customer from Dana Point, CA)

Have only had great experiences with this company. I have used them for many years, on trips ranging from bus transportation for company wide wine tastings in Napa Valley, to your typical airport transfers. I have never had any issues.

5-stars
Ania F. (Corporate Client from Alemeda, CA)

Strack is fantastic! I was looking into cars for my wedding… We ended up going with a Sprinter van to transport my husband’s family from their rental house to the venues and back, and they were thrilled with the service. Their assigned driver was kind, punctual, and got them to each stop without a glitch. They really worked with us to make sure that our needs were met, and on the day of we didn’t have to worry about a thing. A reliable car service is so valuable, and I highly recommend them!

5-stars
Candace C. (Customer from Studio City, CA)

Soooooo thorough! I knew there was absolutely nothing to worry about when I booked… They didn’t have a vehicle for one of the trips I booked, but they handled the transportation for me. I have now booked with Strack 6 times.

5-stars
Sandi B. (Customer from Laguna Niguel, CA)

Honestly, the best run transportation I’ve ever used in my 30+ years of corporate business travel. Owner is a skilled entrepreneur who completely understands the needs of clients, and does everything in his power to exceed those expectations. Outstanding, professional and high integrity drivers EVERY time, fair pricing, 100% accuracy and reliability, and ability to reach them virtually around the clock. Won’t even think about using another provider for any transportation need.

5-stars
Carl D. (Customer from Laguna Niguel, CA)

I’ve had about 11 drivers from this company and all of them have been absolutely top notch. Super professional, intelligent conversationalists (a big one for me, being trapped in a car with someone for 3 hours a trip), really well-dressed and polite with free amenities like good magazines to read and free water. Of course they set the car temperature to the customer’s wants and the let the customer choose any radio/satellite station they prefer.

5-stars
Wes N. (Customer from Palmdale, CA)

Strack is the epitome of what an excellent transportation service company should strive to be. I was extremely satisfied with every part of our service and will use Strack again… I would easily recommend this company to others.

5-stars
Stacy B. (Customer from Placentia, CA)